How Can We Help?
Search our knowledge base or browse categories below.
Getting Started
Set up your account and start discovering grants.
12 articlesAccount & Billing
Manage your subscription, payments, and account settings.
8 articlesGrant Discovery
Search, filter, and match with relevant funding opportunities.
15 articlesTroubleshooting
Common issues and how to resolve them quickly.
10 articlesFrequently Asked Questions
How do I create an account?
Click Get Started on the homepage, enter your email, and follow the setup wizard. It takes less than 2 minutes.
Can I cancel my subscription anytime?
Yes. You can cancel from your account settings at any time. Your access continues until the end of your billing period.
How accurate is the AI matching?
Our AI achieves 92% relevance accuracy based on user feedback. The more you use it, the better it gets at understanding your needs.
Is my data secure?
Absolutely. We use end-to-end encryption, SOC 2 Type II compliance, and never share your data with third parties.
Do you offer team plans?
Yes. Our Professional plan supports up to 3 team members, and Enterprise supports unlimited members with admin controls.
Can I export my grant data?
Yes. You can export all your saved grants, applications, and analytics as CSV or JSON at any time.
Still Need Help?
Our support team is available Monday through Friday, 9am-6pm EST.
support@grantly.network
Phone
+1 (555) 123-4567
Live Chat
Available in-app